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General terms and conditions
General Terms and Conditions
1) Scope of application
a) The General Terms and Conditions (hereinafter referred to as “GTC”) shall apply in the version valid at the time of the conclusion of the purchase contract for purchase contracts with entrepreneurs also for all future purchase contracts, if a clear reference to the inclusion of the GTC has been made beforehand, even if they are not expressly agreed again beforehand.
b) Terms and conditions that deviate from, contradict or supplement these General Terms and Conditions shall not become part of the contract, even if they are known, unless their validity is expressly agreed to.
2) Conclusion of contract
a) Our offers are non-binding. By clicking on the “Add to shopping cart” button, the selected items are placed in the shopping cart. In the subsequent “Checkout” step, the ordering process begins, in which all the data required for order processing is entered. At the end of the order process, a summary of the order and contract data appears. Here the customer is asked to confirm the accuracy of their details. The order data can be corrected or changed here. Only after confirming this order and contract data by clicking on the “Order with obligation to pay” button does the customer submit a binding offer to purchase the goods contained in the shopping cart. The customer's order constitutes a legally binding offer to conclude a purchase contract. The confirmation of receipt of the order sent by us and any subsequent status reports do not constitute acceptance of the offer. The purchase contract is only concluded as soon as the ordered goods are dispatched by us. The dispatch of the goods takes place within 2 working days (Monday to Friday) after receipt and payment of your order by 10:00 a.m. and after 10:00 a.m. the dispatch takes place within 3 working days.
b) If the consumer cannot return or surrender the service received from us as well as benefits (e.g. benefits of use) or only partially or only in a deteriorated condition, the consumer must pay us compensation for the value. Consumers only have to pay compensation for the deterioration of the item and for benefits derived if the use or deterioration is due to handling of the item that goes beyond testing the properties and functionality. Testing the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store, for example.
c) The weights and dimensions, drawings, explanations, descriptions and illustrations contained in the product descriptions are approximate values customary in the industry and therefore no no-fault guarantee is given for the quality of the item offered.
d) You can read and save the contractual provisions in the confirmation of receipt of the order sent by us by email before or upon conclusion of the contract. The associated GTC can be accessed and saved in a reproducible form before and upon conclusion of the contract under the link “Our GTC”. The text of the contract is not saved separately by us after the contract has been concluded and is therefore no longer accessible or retrievable by you after the contract has been concluded.
e) You can correct input errors before you go to the checkout after you have selected the product(s) by clicking on the cross for “Remove”. To do this, you must then update the shopping cart using the “Update” function. You can also correct the quantity under “Quantity” by using the “Update” function after changing the quantity.
f) The conclusion of the purchase contract with entrepreneurs is subject to the reservation that in the event of incorrect or improper self-delivery by suppliers, we will not perform or only partially perform. This shall only apply in the event that businesscenter-nord GmbH is not responsible for the non-delivery, in particular if a congruent hedging transaction has been concluded with suppliers. In the event of non-availability or only partial availability of the service, the entrepreneur shall be informed immediately and the consideration shall be refunded to the entrepreneur without delay.
g) In the event that an ordered item is unavailable, businesscenter-nord GmbH reserves the right to provide consumers with a service (goods or service) of equivalent quality and price, provided that this is reasonable for the customer and the customer agrees to the replacement delivery in writing. If no equivalent service in terms of quality and price can be provided or if the customer does not agree, businesscenter-nord GmbH cannot provide the promised service. In this case, the statutory provisions shall apply.
h) Consumers shall bear the regular costs of returning the goods if the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed 40 euros or if the consumer has not yet provided the consideration or a contractually agreed partial payment at the time of revocation if the price of the goods is higher.
i) The place of performance for contracts with entrepreneurs for all contractual and legal claims is generally the registered office of businesscenter-nord GmbH in Handewitt.
3)Privacy policy
Collection, processing and use of personal data You can visit our website without providing any personal information. We only store access data without personal reference, such as the name of your Internet service provider and the page from which you visit us. This data is evaluated solely to improve our offer and does not allow any conclusions to be drawn about your person. Personal data is only collected if you provide it to us voluntarily when ordering goods or opening a customer account or registering for our newsletter. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order. Once the contract has been fully processed and the purchase price has been paid in full, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to the further use of your data. If you subscribe to the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.
Use of cookies
We use cookies on various pages to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard disk at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called persistent cookies). Our partner companies are not permitted to collect, process or use personal data via our website using cookies.
Forwarding of personal data
Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.
Right to information
According to the Federal Data Protection Act, you have a right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data.
Revocation of consent
You may have expressly given the following consent. We would like to point out that you can revoke your consent at any time with effect for the future.
Permission for e-mail advertising
I would like to receive interesting offers by e-mail on a regular basis. My e-mail address will not be passed on to other companies. I can revoke this consent to the use of my e-mail address for advertising purposes at any time with effect for the future by clicking on the “Unsubscribe” link at the end of the newsletter.
Encryption of the data
Your personal data is transmitted using 128-bit SSL encryption (Secure Socket Layer) to protect it from manipulation or access by unauthorized persons. This applies in particular to your personal customer area and the order processing procedure.